How to file your complaints and claims

Owners in our group have taken several actions to report what happened and to pursue recovery. Each is free or low-cost, and each is more effective when many owners file consistently. Below are step-by-step guides. This is general information, not legal advice — your situation is your own, and you may wish to consult an attorney.

Why file in more than one place

Regulators and law enforcement can investigate and, in some cases, order restitution, but no single filing guarantees your money back. Filing consistently, and filing everywhere that applies, is how owners maximize the chances of recovery and accountability.