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Washington State Department of Licensing

This is general information, not legal advice.

Why

DOL regulates Washington real estate firms and their designated brokers, and holds authority over firm trust accounts. An investigation is active; each owner's complaint adds to it.

Before you start — you need a SecureAccess Washington (SAW) account

  1. Go to secureaccess.wa.gov. If you've used a WA state service before (vehicle licensing, ESD), you may already have an account — try "Forgot username" before making a new one.
  2. Log in → My ServicesAdd Service → add "DOL Professional and Business Licensing." It's added instantly.
  3. Click the service to open the DOL portal at professions.dol.wa.gov.
  4. Top nav → File a Complaint.
  5. Profession dropdown → select Real Estate.
  6. Complete the form; paste your written statement and upload your documents as files (the DOL cannot open links).
If you are filing from outside the U.S.: the DOL portal may block foreign IP addresses. If you see a "requested URL was rejected" page, use a U.S.-based VPN connection, or have a U.S.-based person assist.

What to write

A short, factual, chronological account: the date of your management agreement; what it required; that rent was collected from your tenants; that distributions stopped; the dates of your written demands; and the response (or lack of one). Attach your agreement and records.

Useful identifiers (public record)

Dwellings Seattle, Inc., Real Estate Firm license #20206; UBI #604 007 760; principal office 3806 California Ave SW, Seattle, WA 98116.

After filing

You'll receive a case number. Keep it. The group tracks case numbers so filings can reference one another.